FAQs 2017-11-17T23:41:04+00:00

Product Care

We know life with little ones is not only busy but messy too. HnyBaby has ensured that all of our products are 100% washable

Bandana Bibs: In order to maintain their vibrancy, shape and longevity, we recommend that HnyBaby Bandana Bibs are washed in cold water and laid flat to dry

Stroller Accessories & Clips: We recommend that all HnyBaby clips and straps are hand washed using mild soap and sponge then laid flat to dry

Multi-use Covers: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby 4-in-1 Multi-use Covers are washed in cold water and laid flat to dry

Teething Pads & Drool Bib: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby Teething Pads and Drool Bib are washed in cold water and laid flat to dry

 

Shipping

HnyBaby realizes the importance of providing you with the best quality products for the best possible price, and that is why we offer $5 flat rate shipping on your orders shipped in Canada, with free shipping on all orders over $50. All orders shipped to the United States are shipped for free. Note: All shipments sent within Canada are sent via Canada Post using standard letter mail or expedited parcel services. If expedited parcel is used, we will provide you with a tracking number. All shipments sent within the United States are sent via USPS using First Class mail services and are provided a tracking number once the parcel has been shipped

 

Returns

HnyBaby ensures the best quality products and we strive for continued excellence in both products and services. We stand behind our products and provide a 100% guarantee. If for any reason you are not completely satisfied with your product, we will gladly accept returns within 14 days of receipt in its original packaging/condition (unused, unworn). Customers who wish to return within the 14 day return policy are required to pay for shipping costs associated with their product(s). In the rare case, the product you receive is damaged or has a manufacturers defect, we will gladly provide you with a full refund. Please contact us at [email protected] with any questions or concerns you may have

 

FAQ’s

How do I open my pacifier clip?

Simply LIFT the square tab found on the top part of the pacifier clip adjacent to the mouth of the clip UP, the mouth of the pacifier clip will open. Place your desired garment between the mouth of the pacifier clip and press DOWN to securely close your pacifier clip

How to I use my drool bib on my ErgoBaby 360 baby carrier?

Place the wide portion of the drool bib on the top front panel of your ErgoBaby 360. Take the other half and fold it over the top panel of your carrier. Secure the front part of your drool bib by using the button on your carrier to the button loops of your drool bib. Take the elastics found on the back part of the drool bib around the side of your carrier and loop them around the ErgoBaby buttons. This will ensure that your drool bib does not shift while you wear your little one

Why does one of my teething pads have 2 elastics?

The 2 elastics have been provided so that you are able to secure teething toys or pacifier clips while you baby wearing, providing you the ultimate in hands free

Can my baby carrier be used on a LilleBaby?

Yes. In order to use the drool bib for the LilleBaby, you simply place the wider half of the drool bib on the front panel of the carrier, fold the other half behind the front panel. Then take the elastic loops found at the back of the drool bib, loop them through the button loops found on the front part of your drool bib and then secure the elastics between the buttons found on the side of your carrier to secure the drool bib in place

What currency will I be charged in?

Our site has been priced in USD; however, upon checkout and entering your billing address, your final charge will be charged in your home currency