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FAQs

Product Care

We know life with little ones is not only busy but messy too. HnyBaby has ensured that all of our products are 100% washable

Bandana Bibs: In order to maintain their vibrancy, shape and longevity, we recommend that HnyBaby Bandana Bibs are washed in cold water and laid flat to dry

Stroller Accessories & Clips: We recommend that all HnyBaby clips and straps are hand washed using mild soap and sponge then laid flat to dry

Multi-use Covers: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby 6-in-1 Multi-use Covers are washed in cold water and laid flat to dry

Muslin Quilts: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby Muslin Quilts are washed in cold water and laid flat to dry. Ironing after they are dry will get rid of any squares due to the thickness of the quilts

Teething Pads & Drool Bib: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby Teething Pads and Drool Bib are washed in cold water and laid flat to dry

Premium Knit Swaddles: In order to maintain their vibrancy, shape, and longevity, we recommend that HnyBaby Knit Swaddles are washed in cold water and laid flat to dry

Shipping

HnyBaby realizes the importance of providing you with the best quality products for the best possible price, and that is why we offer free shipping on all orders to the United States. Note:  All shipments sent within the United States are sent via USPS using First Class mail services and are provided a tracking number once the parcel has been shipped. All International orders will be charged a $15 Flat Rate Fee on all orders

Returns

HnyBaby ensures the best quality products and we strive for continued excellence in both products and services. We stand behind our products and provide a 100% guarantee. If for any reason you are not completely satisfied with your product, we will gladly accept returns within 14 days of receipt in its original packaging/condition (unused, unworn). Customers who wish to return within the 14 day return policy are required to pay for shipping costs associated with their product(s). In the rare case, the product you receive is damaged or has a manufacturers defect, we will gladly provide you with a full refund. Please contact us at [email protected] with any questions or concerns you may have

FAQ’s

How do I open my pacifier clip?

Simply LIFT the square tab found on the top part of the pacifier clip adjacent to the mouth of the clip UP, the mouth of the pacifier clip will open. Place your desired garment between the mouth of the pacifier clip and press DOWN to securely close your pacifier clip

How to I use my drool bib on my ErgoBaby 360 baby carrier?

Place the wide portion of the drool bib on the top front panel of your ErgoBaby 360. Take the other half (the rectangular section) and fold it over the top panel of your carrier. Secure the front part of your drool bib by using the button on your carrier to the button loops of your drool bib. Then take the side straps and fasten the button to the back of the drool bib. This will ensure that your drool bib does not shift while you wear your little one. When fixing it to any other carrier, use the same process; however, you will omit the step where  you use the button loops

Why does one of my teething pads have 2 elastics?

The 2 elastics have been provided so that you are able to secure teething toys or pacifier clips while you baby wearing, providing you the ultimate in hands free

What other carriers do the teething pads and drool bib fit?

Our teething pads and drool bibs have been made to fit most carriers based on the width of the most common carrier brands (Tula, Beco, LilleBaby, ErgoBaby, Britax, Boba, BabyBjorn, and Infantino) . The drool bib may be a bit looser depending on the carrier you have, but it will still provide the same function you are looking for in a drool bib and that is keeping the drool off of you and your carrier

What currency will I be charged in?

Our site is geo targeted; so please be sure you are shopping at the right site (USA or Canada). If you are shopping at www.hnybaby.com you are on the USA site and if you are on www.canada.hnybaby.com you will be shopping on the Canadian site

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